I hope this behavior isn't the normal standard of Buy Rite Drugs. I truly feel that I have been violated and made to feel like something that I'm not. I honestly expected someone as a pharmacist to be a bit more intelligent than that. Could someone please reply with the actions that were taken?
I asked him if I was obligated to tell him and his response was "no but he didn't understand why I needed it filled right now" (again like it was any of his business because legally it was written to me that way and it should be legally dispensed at my request).
I have found that they are ready to help every time. I can go in and order something they don't normally carry and they get it very fast. Very friendly, thoughtful and caring people
I then called back and a lady answered the phone and I asked her if there was a customer complaint line and she asked me to wait a moment and she would get me a number that I could call. As I was waiting a man named Michael answered the phone and belligerently threaten me, saying that if I called up there again that I would be forced to transfer all of my prescriptions to another pharmacy and that I'm not getting any customer complaint number to call. I was calm and collected the entire conversation.
I called Buy-Rite Drugs in Wewahitchka to have my prescription filled in full. That's the way it was initially written but because of insurance purposes I requested that only three bottles be filled at a time. As I spoke to the pharmacist on duty, he told me that I could pay cash for the remainder but didn't understand why I needed it (like it was any of his business).
He became rude and belligerent on the phone and ultimately hung up in my face.
The pharmacist was completely rude and unprofessional to my husband. They truly broke all of the rules by threatening him and giving false information.
To whom it may concern,
Decent hours, pleasant knowledgeable staff, items easily accessible. nicely stocked shelves. Clean.
I recently went in to buy some cough medicine over the counter and the guy named Michael was behind the pharmacy counter and appeared to be filling prescriptions and gossiping about something and I thought that was awkward. He was really loud and dramatic about it.
Buy Rite Drugs is a US Pharmacy based in Wewahitchka, Florida. Buy Rite Drugs is located at 218 FL-71, Wewahitchka, FL 32465, USA.
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